The care you
deserve to feel

No. Vitaline treatments are not billed through insurance, which means no prior authorizations, no coverage denials, and no surprise bills. Pricing is transparent — what you see is what you pay. This direct model keeps costs significantly lower than retail pharmacy prices.

Once your provider approves your treatment, most orders ship within 2–3 business days from our licensed pharmacy partner. You'll receive tracking information by email and can expect delivery within 5–7 business days of your initial assessment.

Our treatments use FDA-approved active ingredients that are compounded by licensed, regulated pharmacies. Compounding allows us to customize dosages and formulations based on your provider's recommendation. All pharmacy partners are state-licensed and regularly inspected.

Yes, absolutely. No contracts, no commitments, no cancellation fees. You can pause or cancel your subscription at any time from your account dashboard or by contacting support. If you cancel mid-cycle, you'll still receive your current month's shipment.

If a provider determines that treatment isn't clinically appropriate for you, you won't be charged. The assessment is always free. Your provider may suggest alternative approaches or recommend you consult with your primary care physician for further evaluation.

After completing your assessment, a licensed physician in your state reviews your health profile. Depending on your preference, they may follow up via secure message, phone, or video call. Most reviews are completed within 24 hours. Your provider remains available for questions throughout your treatment.